Form saying unavailable

  • Sarahmale
    Asked on January 18, 2019 at 6:54 AM

    My form is now showing unavailable from published link on my website and wherever U copy and paste it but is visible when I log into my account?

  • Kevin Support Team Lead
    Replied on January 18, 2019 at 10:14 AM

    I have just checked your account and see you have not reached the limits, I also checked your forms and they are loading properly. 

    May you please kindly check once again and see if the problem persists? 

    If the problem is on your website only, please share us the link where the form is embedded on so we can properly check this further. 

  • Sarahmale
    Replied on January 18, 2019 at 4:30 PM

    https://form.jotform.co/70637449343865

    It is still happening from the link in a text message and on website www.themummytrainer.com. scroll to the bottom and click register for s free trial and the error message still comes up?

  • Sarahmale
    Replied on January 18, 2019 at 4:31 PM

    It just worked when I clicked the link above though?

  • David JotForm Support Manager
    Replied on January 18, 2019 at 6:35 PM

    Your forms are available. I just click on the link https://form.jotform.co/70637449343865, and it worked fine.