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joelrtaub3939Asked on January 18, 2019 at 1:22 PM
I have tried your recommendations, question, do I have to create another form for it to take hold.
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jherwinReplied on January 18, 2019 at 2:25 PM
I cleared your form caches. It should be okay now, please confirm and let us know if the issue still persists.
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joelrtaub3939Replied on January 19, 2019 at 10:43 AMI am still having the issue, here is a email response from a test entry.
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Victoria_KReplied on January 19, 2019 at 12:11 PM
Hello,
To remove branding from emails, you need to edit the templates manually and delete the branding footer:
New emails created with paid account should not include JotForm branding.
How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders
We will gladly assist if you need any further help.