I can't login

  • Lupita sanchez
    Asked on January 18, 2019 at 1:22 PM

    My account is showing auto locked

    How can I unlock it 


  • Bitia JotForm Support
    Replied on January 18, 2019 at 2:35 PM

    Upon review of your account it was found automatically suspended by our Phishing Detector Tool (autosuspended) due to form: http://www.jotform.us/form/90173796584167 

    Since forms are created everyday for phishing activities such as: stealing credit card information, social security numbers, login credentials, child pornography, etc; our Phishing Detector Tool automatically suspends every form that may contain words related to such activities that can trigger autosuspension.


    I have inspected your forms and found no guilty fields , so I have activated your account, we apologize for the inconveniences this may have caused you.

    Thank you.