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CFWildkatAsked on January 19, 2019 at 2:30 AM
Good evening,
We are still not able to process STRIPE payments. Not sure why and am at all ends. Cannot figure it out....
Also can you update our business status? I have been trying to update through the website and it doesnt seem to save our settings.
Nonprofit
Columbia Falls Youth Softball Association
86-1100514
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jherwinReplied on January 19, 2019 at 6:41 AM
Hey CFWildkat - You can change most of these info inside your Account's Profile page. From there, you can change the name, website, email, company name, and more.
We are still not able to process STRIPE payments. Not sure why and am at all ends. Cannot figure it out
I checked your form - https://www.jotform.com/build/90181135990154, and I see that stripe is successfully configured and connected to your form.
Could you please let us know the error or problem you are experiencing so we can further investigate it?
Looking forward to your response.
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CFWildkatReplied on January 19, 2019 at 1:43 PMThanks for the reply.
I tried again to change our business settings to nonprofit with the EIN
number, etc. and it would not allow updated changes.
Here is the error message we are receiving on the front end.......
[image: image.png]
Thanks again for your help
Columbia Falls Youth Softball
Shane
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Donald_HReplied on January 19, 2019 at 4:48 PM
Unfortunately, we did not receive the image you sent over Email. Refer to this guide on How to Post Screenshots to Our Support Forum.