How can I attached a thank you voucher to the respondent of my survey

  • Profile Image
    rosemarie_dxb79
    Asked on January 19, 2019 at 09:44 AM

    Dear JotFom Support,


    I just created a survey form https://form.jotform.me/90182876321458 and would like to attach a thank you voucher to all the respondents of this survey form.


    I made a test and noticed that after responding on the form, the respondent normally received an email (see the attached screenshot of the email that I received). May you please guide me on how to attached a voucher on this email.


    The voucher will basically entitle the respondent with some freebies/discount to thank them in lending their precious time in completing the survey.


    Thank you very much in advance and I very much look forward to hearing from you. 


    Kind regards,

    ROSE 


    Screenshot
  • Profile Image
    roneet
    Answered on January 19, 2019 at 11:21 AM

    You may attach the voucher as an email attachment in the Autoresponder email.

    1547914836form.gif

    Hope this helps!

    Thanks.

  • Profile Image
    rosemarie_dxb79
    Answered on January 21, 2019 at 01:17 PM

    Hi Roneet,


    Thank you for the reply.


    Unfortunately, I don't see the option of "Attach a File" in my settings.


    Please advise.


    Kind regards,

    Rose

  • Profile Image
    AndrewHag
    Answered on January 21, 2019 at 01:32 PM

    You can find the "Attach a File" option in your Autoresponder Email settings.

    Go to Settings > Emails > Autoresponder > Advanced.

    1548095310chrome_S1IIeMZlUE.png

    Hope this helps!

  • Profile Image
    rosemarie_dxb79
    Answered on January 21, 2019 at 02:16 PM

    Hi Andrew,


    Appreciate your prompt and very helpful response.


    My concern has been resolved, thank you very much.


    Kind regards,

    ROSE