Customer unable to upload pictures.

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    Deartravellers
    Asked on January 19, 2019 at 12:27 PM

    Hi I have customers having issues uploading pictures on my forms both yesterday and today. Is it going to be a recurring issue from now on because I need a reliable source for my form collections.

    Also, new forms : When I set up, everything is fine but when I click through the link, all the fonts are in white and therefore not visible. What is going on?

    Thanks.

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    Donald_H
    Answered on January 19, 2019 at 03:38 PM

    The image upload issue is not a regular one and Jotform is a reliable solution for online forms.  The issue was noted by our developer team and promptly fixed. Your form should be working as required now.

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    Donald_H
    Answered on January 19, 2019 at 03:39 PM

    I have moved your other question to a separate thread here: https://www.jotform.com/answers/1706156. This is because it is a separate issue and will be handled separately as a different thread. In the future, we recommend creating different threads for different issues.

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    Deartravellers
    Answered on January 19, 2019 at 09:43 PM

    Okay, thanks. I appreciate that and will continue to monitor.