How can my clients email the completed form back to me?

  • LovelyLanePhotography
    Asked on January 19, 2019 at 1:02 PM

    Hi

    I am trying out Jotform to see if it fits my business. However, I have two areas of difficulty:

    1 - When I e-mail my form, how does the client e-mail the completed form back to me? I have attached a screenshot in Google Chrome as there doesn't seem to be a 'return form' option.

    2 -

    There are four PayPal options and I do not know which one to add to my form. Also, I am not sure how to link it to my Paypal account - in the Checkout Integration box, does the Client ID and Client Secret refer to me or the person completing the form?

    Thank you

    Jane

    Jotform Thread 1706098 Screenshot
  • Support_Management Jotform Support
    Replied on January 19, 2019 at 4:18 PM

    1 - When I e-mail my form, how does the client e-mail the completed form back to me? I have attached a screenshot in Google Chrome as there doesn't seem to be a 'return form' option.

    Hello Jane - Your respondents don't send you forms via email. They fill out the form and submit it. Your form should have a SUBMIT button though. Without a submit button, your clients can never submit it. To add one, just follow the screenshot below and add it to the bottom of your form:

    How can my clients email the completed form back to me? Image 1 Screenshot 20

    After they submit your form, an EMAIL NOTIFICATION will be sent to info@lovelylanephotography.co.uk.

    Related guide: How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email

    2 - There are four PayPal options and I do not know which one to add to my form. Also, I am not sure how to link it to my Paypal account - in the Checkout Integration box, does the Client ID and Client Secret refer to me or the person completing the form?

    This question was moved to a separate thread to avoid confusion.

    https://www.jotform.com/answers/1706179

    I'll reply there shortly.