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BusyBookLadyAsked on January 19, 2019 at 7:25 PM
These 3 forms were submitted today with no correlating information. Square is showing 0 funds received for today.
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MikeReplied on January 19, 2019 at 9:27 PM
The emails are related to the 'Cards for a Cause - BETHLEHEM ACADEMY' form.
The payment field is not marked as required on that form, so that the form can be submitted without a payment.
If the payment is mandatory, please set the payment field as Required.
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BusyBookLadyReplied on January 19, 2019 at 9:46 PM
Thanks Mike. When I tried to enter a submission without payment information, it would not submit. The customer filled out the form in front of me and when they clicked submit, It pulled up the 'thank you' screen.
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Jed_CReplied on January 20, 2019 at 1:44 AM
You haven't enabled the required option for Square payment field. Kindly try enabling it as per my colleague's suggestion and try again.
Looking forward for your response.