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    Accidentally deleted ALL submissions / How to restore deleted submissions

    Asked by jdwimberly on January 28, 2013 at 02:38 PM

    Good afternoon -

    I clicked a little too fast and accidentally deleted all of the submissions we received for an online form.  Is there any way to un-do what I did and restore the submissions?

     

    Thanks for your help!

    -Jenn Wimberly

    Page URL:
    http://www.jotform.com/?formID=30094817548965

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    Answered by jdwimberly on January 28, 2013 at 03:08 PM

    Oh boy!  The good news is that I intergrated Dropbox with this account.  If I can't get the data back in Excel or CSV format, at least I have the PDFs in Dropbox.   What a lesson!

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    JotForm Support

    Answered by Mike_T on January 28, 2013 at 03:15 PM

    I am very sorry to inform you Jenn, but we do not provide restorations, since it is taking a lot of time of our Developers (it might take hours to restore something).

    Oh boy! The good news is that I intergrated Dropbox with this account. If I can't get the data back in Excel or CSV format, at least I have the PDFs in Dropbox. What a lesson!

    Great to hear that! You may also get the data from received submission Email Alerts.

    Please let us know if you need any further assistance. Thank you!