Order Form>>Special price per option: The product is the Prospector that should be £395 but is saying £545 when live.

  • orca
    Asked on January 20, 2019 at 4:51 PM

    Hi there

     

    Im trying to change a price to one of our products. I have changed the price in product options in payment settings and click save product, the product price change is saved but not showing when the form is live. 

    The product is the Prospector that should be £395 but is saying £545 when live.  I have included a screen shot of the form in edit mode and a a link to the form.

     

    Please can you advise how to sort this.

     

    Many thanks

    Dan

    Jotform Thread 1706709 Screenshot
  • David JotForm Support Manager
    Replied on January 20, 2019 at 6:04 PM

    I have cloned the form and noticed that the price is correct. The reason why you see 545 is due to the label, but the price is the one you have set up:

    Order Form>>Special price per option: The product is the Prospector that should be £395 but is saying £545 when live. Image 10

    Simply update the label to avoid confusion:

    1548025421update Screenshot 21

    Let us know if you need more help.

  • orca
    Replied on January 22, 2019 at 3:57 AM

    Hi there bdavid


    Thanks very much for your answer, i should have realised it was the label.