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    my forms have disappeared from the site and I can not seem to get them to load.

    Asked by jaymike on January 28, 2013 at 04:00 PM

    site is built in Muse - temporarily hosted on Adobe Catylist.

    I have a short form, and a longer form - previously when I copied the embed code into Muise, I would see the form (although appearing a bit off it was a guide, and when previewed in browser looked correct) - I tried deleting one of the previous forms - then putting it back in - I no longer see a preview of the form - just a purple/gray box saying HTML - here is the URL of the short form:


    NOTE: the long form (which is accessed via a link from this page: ONLINE FORM text link) still shows up in Design Moded, but when preview the page it is not there - when exported to Adobe catylist it is gone. PS. I went back to one of my previous versions of the site where all was working but before final content & design edits and neither form was there either. I also tried exporting the site to a folder on my Mac - after which it loads into the browser - also, no forms.

    We are just about to go live with the site, and for this to happen right now is a disaster for me. I hope there is a simple fix.


    Please let me know asap what I need to do to fix the issue - thank you.

    Page URL:

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    Answered by jeanettebmz on January 28, 2013 at 05:12 PM

    I am able to see the form displayed on your link , could you please let us know if the issue still persist?

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    Answered by jaymike on January 28, 2013 at 07:16 PM
    Thanks for the quick response you always reply quickly and I greatly
    appreciate it. When I posted the question, I saw another similar question
    with the answer of changing the .us part of the code to .com I did that,
    and...POOF! Fixed Thank you.
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    Answered by jeanettebmz on January 28, 2013 at 07:19 PM

    Very glad to know you sorted the issue out by looking into our forum


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    Answered by medialink on May 15, 2013 at 03:45 AM

    i have the similar problem too. could you share with me how to resolve this problem? 
    i'm working on Adobe Muse too. Added the embbed code, the form did show up. however when i transit to another page and back, the form is gone.

    need Help~~  

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    Answered by sidharth_kch on May 15, 2013 at 03:52 AM


    Request you to please share your URL where you have embedded your form. I checked your account and don't see any issue with it. I am able to see 6 forms in your account.

    Let us know your URL and we will investigate further.



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    Answered by medialink on May 15, 2013 at 03:55 AM

    this is the current link i'm able to see from my browser. 


    as i have not publish it online. 

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    Answered by sidharth_kch on May 15, 2013 at 04:00 AM


    I won't be able to open this page as it appears to be a local IP address. Please publish your page online and send us the URL.

    When you login to your account in JotForm, are you able to see all your forms there? 

    Please start a separate thread for your issue.