My customers are getting a form disabled message

  • Profile Image
    jambis02
    Asked on January 21, 2019 at 07:29 AM

    Hi Jotform,


    Please can you help me, my customers are getiing a error message saying 


    "Form disabled"

    This form has been disabled


    Can you please help me understand why this has happened?

  • Profile Image
    Welvin
    Answered on January 21, 2019 at 10:37 AM

    I think you have just figured this out. I see that form is now enabled, and I have just submitted it. Please let us know if the issue persists to your end. 

    I have also cleared your forms cache to make sure;

    https://www.jotform.com/help/229-How-to-Clear-your-Form-Cache