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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Feedback to new window

    Asked by skbohler on January 28, 2013 at 04:05 PM



    Is there a method to have the Feedback button open up in a new pop-up window, instead of in the Ajax within the same frame?


    I know I can create a direct link to a pop-up, but I want to know if I can have a pop-up from the Feedback button.

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    JotForm Support

    Answered by Deygus on January 28, 2013 at 05:50 PM

    Hello, I think this guide might help with that - http://www.jotform.com/help/220-How-to-Make-a-LightBox-Form. You should also be able to attach it to a Feedback Button instead of the link as provided.

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    Answered by skbohler on January 29, 2013 at 09:56 AM

    I used those instructions before to create the lightbox form. However, I don't see anyway to link it to the feedback button.

    The problem I have is that my Feedback button resides in a narrow frame. If I click on it, the lightbox doesn't fit in the frame. So, I want to have my Feedback button open a new pop-up window (non-lightbox I assume).

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    JotForm Support

    Answered by jonathan on January 29, 2013 at 12:16 PM


    Can you please share to us the URL of the website where we can check the form? I am not sure about the issue you mentioned even though your feedback button is within an iframe. I am thinking maybe it only have something to do with the z-index value the reason it is going behind the other elements of the page.

    Please update us.