Two of my forms have the same URL?

  • ksmiley
    Asked on January 21, 2019 at 12:37 PM

    How do I get a new URL [https://form.jotform.com/51695210476154]  created for my Personal Rescue Watercraft Agency Certification Application?


    https://form.jotform.com/51695210476154 is the same for two forms Aquatic Rescue Response TEam application AND Personal Rescue Watercraft Agency Certification Application. 

    How do i make a NEW URL for Personal Rescue Watercraft Agency Certification Application form? 

    I am trying to link two forms. Thank you!


    Kay 

  • Nik_C
    Replied on January 21, 2019 at 2:11 PM

    Forms cannot have the same URL (they all have unique ID).

    If you want to have the same form with new URL, you can clone it: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    If that is what you had in mind?

    Let us know if you have any further questions.

    Thank you!

  • ksmiley
    Replied on January 21, 2019 at 2:22 PM

    Hi -

    Thanks for the quick response. I ran a lot of tests and realized it is not the URL. There are two items that are linked to the wrong application (form).

    After they complete the Personal Rescue Watercraft (PRWC) introduction page the button says CONTINUE- is linked to the ARRT form (wrong form). 

    Also, the link - that is included when the person gets the noreply@jotform.com is incorrect - rather that link it to the PWRC form it is linked to the ARRT form. 

    1548098462Screen Shot 2019 01 21 at 1 Screenshot 10

    Can you help me make the necessary corrections? 

    Kay 

  • Nik_C
    Replied on January 21, 2019 at 3:32 PM

    Thank you for additional information.

    If you need to correct the email (from your image) you can do that by going to this link: https://www.jotform.com/build/90143888959172/settings/emails

    And edit the Autoresponder:

    1548102510Screen Shot 2019 01 21 at 9 Screenshot 10

    You will be able to insert the new information for that email there:

    1548102574Screen Shot 2019 01 21 at 9 Screenshot 21

    Also, to change the sender email from noreply@jotform.com, you just have to go to Advanced section:

    1548102671Screen Shot 2019 01 21 at 9 Screenshot 32

    And change the sender email:

    1548102715Screen Shot 2019 01 21 at 9 Screenshot 43


    Let us know if that helped.

    Thank you!