Why is my form not showing up on my website?

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    qkremer
    Asked on January 28, 2013 at 05:22 PM

    I have created my site in Adobe Muse and have used JotForm.me to create contact form. My file is functioning correctly directly from my harddrive, but the form does not show up after posting it with iPage. Please advise.

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    jeanettebmz
    Answered on January 28, 2013 at 08:37 PM

    We are currently having issues with CloudFare, our security layer provider,  in some regions. (especially in jotform.us domain ) . This has been temporary disabled until the issue is fixed

    To solve the display problem clone your form(s), and then embed cloned versions to your web pages.

    Cloned and new forms will be served from a different domain , so that they will not be affected by the issue.

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    qkremer
    Answered on January 28, 2013 at 08:50 PM

    Cloned form is not working either.

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    jeanettebmz
    Answered on January 28, 2013 at 09:25 PM

    Can you please share with us the form's URL?

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    qkremer
    Answered on January 31, 2013 at 01:29 PM

    <script type="text/javascript" src="//form.jotform.us/jsform/30278090177152"></script>

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    qkremer
    Answered on January 31, 2013 at 01:30 PM
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    EltonCris
    Answered on January 31, 2013 at 01:36 PM

    Hi,

    Please try updating your form embed code to this. (I've changed the domain from jotform.us to jotform.com)

    <script type="text/javascript" src="//www.jotform.com/jsform/30278090177152"></script>

    Let us know if this doesn't help. Thanks!

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    qkremer
    Answered on January 31, 2013 at 02:16 PM

    No change.

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    qkremer
    Answered on January 31, 2013 at 03:16 PM

    Please advise!

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    jeanettebmz
    Answered on January 31, 2013 at 04:06 PM

    There seems to be a conflict with your jquery libraries in your page

    Please insert this function right before your form's code

    <script>jQuery.noConflict();</script> 

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    qkremer
    Answered on February 01, 2013 at 02:55 PM

    Still no results!!! HELP!

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    jefreylandicho
    Answered on February 01, 2013 at 03:35 PM

    Hi I checked you site

    The end tag </ should be </script>. You may also want to div tags as I can see some inconsistencies

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    Mike_T
    Answered on February 01, 2013 at 03:37 PM

    Jefreylandicho is right.

    You are missing the ending 'script' part.

    Please try the following embed code:

    <script type="text/javascript" src="//www.jotform.us/jsform/30278090177152"></script>

    Thank you.

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    qkremer
    Answered on February 01, 2013 at 04:07 PM

    OK. Fixed the <script type="text/javascript" src="//www.jotform.us/jsform/30278090177152"></script>

    Tried it with www.jotform.us and www.jotform.com

    Still not working... I don't know anything about div tags!?!

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    jonathan
    Answered on February 01, 2013 at 05:00 PM

    @qkremer

    Hi, are you using a website template on your web pages? We have to know the process how you embed the form into your web page.

    I am trying to figure out the basis of your website -- I did found adobe business catalyst within the code-- is this what you are using to build the site?

    Please update us so we can check more.

    Thanks.

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    qkremer
    Answered on February 01, 2013 at 05:09 PM

    I have created my site in Adobe Muse and have used JotForm.me to create contact form. I started with a template and made some minor changes prior to adding the HTML to my Muse file. I then exported an HTML file and posted it using iPage. My file is functioning correctly directly from my harddrive, but the form does not show up on the www.

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    jonathan
    Answered on February 01, 2013 at 05:32 PM

    Thank you for the detailed information. I can see it is much complicated steps than I assumed initially.

    Here is my suggestion -- please try first embeding the form in your adobe muse site using the standard jotform method. This one -Adding-Form-to-Adobe-Muse. When done, check your website again.

    Inform us if you have question on doing this.

    Thanks.

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    Mike_T
    Answered on February 01, 2013 at 06:01 PM

    There is a positioning issue, form is loading but it is not in the right place.

    If the standard embedding Adobe Muse instructions are not working for you, you may try to inject a little CSS to your page in order to solve the positioning issue.

    For example, you can add highlighted code your your digital-queue.com/contact.html file.

    <div class="grpelem" id="u1679" style="z-index: 200; position: relative; top: 75px; left: 600px;">

    This is how it will look like:

    Thank you.

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    qkremer
    Answered on February 02, 2013 at 10:25 AM

     <div class="grpelem" id="u1679">style="z-index: 200; position: relative; top: 75px; left: 600px;">

        <script>jQuery.noConflict();</script> 

    <script type="text/javascript" src="//www.jotform.com/jsform/30278090177152"></script>

    </div>

     

    ???? still no results!

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    jonathan
    Answered on February 02, 2013 at 08:15 PM

    Sorry for the delayed response.

    --

    But I think you are not doing the suggested by Mike_T, 

    correct: 

    <div class="grpelem" id="u1679" style="z-index: 200; position: relative; top: 75px; left: 600px;">

     

    not correct:

     <div class="grpelem" id="u1679">  style="z-index: 200; position: relative; top: 75px; left: 600px;">

    Please correct this and test again. Inform us of the results when you can.

    Thanks.

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    qkremer
    Answered on February 02, 2013 at 08:22 PM

    THATS IT! IT WORKS!!!!

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    qkremer
    Answered on February 02, 2013 at 08:23 PM

    Thank you Jonathan and to the rest of the team!

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    jonathan
    Answered on February 02, 2013 at 08:48 PM

    You're quite welcome. Mike_T was the genius in that solution =) . I was only riding on it.

    I checked your website, and can see the form now. 

    Feel free to contact us again anytime.

    Cheers!

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    GorTroTse
    Answered on November 17, 2016 at 10:53 AM

    Similar problem with this: http://eatcrowfilms.com/script-analysis.html
    Adobe Muse

    <div class="analysis" id="666" style="z-index: 200; position: relative; top: 0px; left: 0px;">

    <script type="text/javascript" src="https://form.jotform.com/jsform/63213150041134"></script>

     

    </div>

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    ashwin_d
    Answered on November 17, 2016 at 12:34 PM

    Hello GorTroTse,

    I have moved your question to a new thread and you will be answered here:  

    https://www.jotform.com/answers/992400

    Thank you!