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limingecaAsked on January 21, 2019 at 3:05 PM
I have PayPal on my account. Let's say someone goes through the form and clicks submit, and is later taken to the PayPal external page but they change their mind and X-out of the form. Will the responses still be recorded on my end?
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Elton Support Team LeadReplied on January 21, 2019 at 4:08 PM
Yes, it will end up in your incomplete payments list which can be viewed in your form submissions page.
http://www.jotform.com/help/135-How-to-View-Pending-Submissions?
If you want to get email notification on incomplete payments, check this guide https://www.jotform.com/help/273-How-to-Setup-Incomplete-Payment-Notification-Email