Where have my submissions gone?

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    Asked on January 21, 2019 at 08:31 PM



    All of my submissions have disappeared. Please help.

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    Answered on January 21, 2019 at 10:42 PM

    I reviewed your account logs and there are no submissions made on your form. You can also check this by following this guide: How to View Your Account Activity Logs.

    Perhaps you are referring to different forms or different account? However, if the submissions are really lost in your form/account. Please confirm and give us a proof of submissions you received on one of your forms so we can raise it to our second level for further review.

    Guide: How to Post Screenshots to Our Support Forum.

    Looking forward to your response.