Can you please help me recover my forms?

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    scottyb724
    Asked on March 11, 2011 at 04:14 PM

    http://www.jotform.com/scottyb/groceryorderform

     

    http://www.jotform.com/scottyb/household  

     

    All of the forms I created disappeared from my account but still exist by url and I still receive form submissions. I inserted the url of the 2 that are most important 2 me. I can re create the rest. Can U please help me recover these forms in my account?

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    MrJotForm
    Answered on March 11, 2011 at 04:33 PM

    Your links appear to be working? Please let us know if you are still having trouble.

    Thanks,

    Billy J. Mayberry

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    scottyb724
    Answered on March 11, 2011 at 04:36 PM

    Like I said the links are working and Im greceiving the form submissions but they are no longer in my account. I need them in my account so I can edit and update them. It would be too much work to have to redo the entire grocery order form. 

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    MrJotForm
    Answered on March 11, 2011 at 04:46 PM

    Ok I see that, are we sure you are using the same email address that you start your forms with?

    Thanks,

    Billy J. Mayberry

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    scottyb724
    Answered on March 11, 2011 at 04:58 PM

    yes im sure because i submitted a form 2 see which address it went to and it was the same address as i logged into and the forms werent there.

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    scottyb724
    Answered on March 11, 2011 at 05:21 PM

    I just cloned my forms from the url of the forms I needed to recover. I didnt know that was an option until I looked into it. Thanks anyway though. Hope this answer is helpful to anybody whp may have had the same problem.

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    aytekin
    Answered on March 11, 2011 at 05:22 PM

    These forms are under scottyb but you are currently logged into scottyb724. Please logout and log back into scottyb account.