Captcha and Error when editing forms

  • Profile Image
    devincornell
    Asked on January 22, 2019 at 04:37 PM

    Hello - today I am being asked to fill out a captcha every time I access www.jotform.com and the screen returns while I am in the middle of working on my forms.


    The page reads "one more step to access www.jotform.com" and appears to be a cloud  flare page?

    Additionally I get an error in the upper right hand corner say "Opps - we couldn't load the widgets, refresh the page or dismiss."


    Also - I can't access the native macOS app, when I try and log in it shits down immediately.

    I have restarted my computer, changed networks, logged out, etc. The problems persist.

    Please help!





  • Profile Image
    david
    Answered on January 22, 2019 at 06:48 PM

    There was a brief server issue earlier that should now be resolved.  I checked your account and your most recent form, neither were producing any errors.  If there error is still present, let us know a specific form we can check and we will follow up as soon as we can.