my forms are not loading today

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    gdcruz
    Asked on January 28, 2013 at 11:46 PM

    <script type="text/javascript" src="//form.jotform.us/jsform/30077051847150"></script>

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    Welvin
    Answered on January 28, 2013 at 11:56 PM

    Hi,

    Apologize for the issue. We are actually having a problem with CloudFlare (our security layer provider) in some region especially jotform.us domain where you belong.

    To resolve it , please  clone your forms, and then embed cloned versions to your web pages. Cloned and new forms will be served from a different domain , so that they should not be affected by the issue.

    Also, please try changing the form domain from jotform.us to jotform.com or jotform.net.

    Please let us know for results.

     

    Thanks

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    gdcruz
    Answered on January 29, 2013 at 12:51 AM
    Thanks I will try that tomorrow.
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    gdcruz
    Answered on January 29, 2013 at 01:02 AM
    Changing to jotform.com worked without cloning...thanks again,
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    pinoytech
    Answered on January 29, 2013 at 02:38 AM

    On behalf of my colleauge Welvin, you are quite welcome. Feel free to contact us again if you need our assistance.

    Have a great day!