Getting submissions returning successfuly, but all entries have code 401 and blank data

  • tfnsw
    Asked on January 22, 2019 at 6:01 PM

    Hi,

     

    My usual query is something like:

    https://api.jotform.com/form/12341234123/submissions?apiKey=1234123412341234&limit=1000

     

    I can't post the actual keys, etc, of course.

     

    But the data returned is fully of blanks and no real data:

    {"responseCode":200,"resultSet":{"offset":0,"limit":1000,"count":51},"message":"success","content":[{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null},{"code":"401","desc":null,"answers":null}],"limit-left":841,"duration":"150ms"}

    Anyone else having this problem?

    Thanks,
    L

  • tfnsw
    Replied on January 22, 2019 at 7:09 PM

    Hi, I have "resolved" this by generating a brand new API key.

    Does anyone have any idea why the old API stopped behaving itself?

    Thanks very much,

    L

  • jherwin
    Replied on January 22, 2019 at 10:34 PM

    It looks like your API keys have reached their limit per day. You are requesting 1000 records/data/ data but the API remaining is only 841.

    1548214129limitleft Screenshot 10

    You can check for more details and instruction on how to check your remaining API here: Daily API Call Limits.