Form is showing an incomplete values even fields are all filled.

  • treveccamarketing
    Asked on January 22, 2019 at 6:33 PM

    Hi, there!

    This form - https://form.jotform.com/83395837029165 - isn't allowing submissions due to an error, and the error message states that "Cell Phone Number is a required field." There is not a "Cell Phone Number" field on the form, and there also isn't a field I'm leaving blank when I test it.

    Any insight? Thanks so much!

  • Jed_C
    Replied on January 22, 2019 at 9:59 PM

    Let me test it further and get back to you.

  • Jed_C
    Replied on January 22, 2019 at 10:05 PM

    Your form is now fixed. I loaded it on our old builder and that seems to have fixed the ghost field. Please test it out and let us know if you are still having an issue.