The form name is different when I share the form through Facebook

  • jdelgadorios
    Asked on January 22, 2019 at 7:44 PM

    When I send the url through facebook it appears with other name, please try it, look the name that appear:

    FORM.JOTFORMZ.COM

    INSCRIPCIONES PARA PRUEBAS DE USO DE COSMETICOS (BOGOTA D.C.)

  • Support_Management Jotform Support
    Replied on January 22, 2019 at 11:03 PM

    Please keep in mind this isn't JotForm-related - It has something to do with how and when Facebook last scraped the URL you're posting and their raw OG tags.

    Here's what you need to do:

    1. Go to this page https://developers.facebook.com/tools/debug/sharing/ and paste your Form URL

    Complete guide: Where-to-Find-My-Form-URL 

    2. Click the DEBUG button

    3. Scroll down to see how the URL is being shared in Facebook

    4. Click the SCRAPE AGAIN button

    The form name is different when I share the form through Facebook Image 1 Screenshot 20

    After doing these, re-share the form in Facebook. If the title still hasn't updated, share the URL of the form you're sharing so we can have a closer look.