Download attachments

  • 8media
    Asked on January 23, 2019 at 4:20 AM

    Hi - when my client tries downloading the attachments he gets a 404 page. On the other hand it works when he forwards the mail and I try downloading it. Do you have any idea why it does not work with my client?


    Thanks in advance - Frank

    Jotform Thread 1709737 Screenshot
  • Nik_C
    Replied on January 23, 2019 at 5:01 AM

    Please try going to https://www.jotform.com/myaccount/settings and unchecking this option:

    15482376432019 01 23 11 00 08 Screenshot 10

    Let us know if you have any further issues.

    Thank you!