Can I send Autoresponder Email after 3/4 months?

  • popschool
    Asked on January 23, 2019 at 9:51 AM

    Hi,

    I'm using your forms for a while and they work great! Is it possible to make a autoresponder which will send after for example 3/4 months since their submission, so I can automatically collect online customer satisfaction survey answers?

    Thnx!

  • BJoanna
    Replied on January 23, 2019 at 11:26 AM

    Yes, it is possible. Inside of this guide, you can find how to do it:

    Spice up Your Email Campaigns with Autoresponders

  • popschool
    Replied on January 23, 2019 at 11:42 AM

    Thnx for the fast reply.
    Yeah, I found that one already..

    Unfortunately 30 days is not enough, and a specific date is not suitable as it needs to correlate with the submission date... It would be ideal to send after x days/weeks and have the possibility to set a number..


  • BJoanna
    Replied on January 23, 2019 at 1:11 PM

    It should be possible to send Autoresponder Email after, for example, 90 days using Date fields.

    You can add a Date field to your form and set Default Date to Current.

    1548266453current Screenshot 10

    After that, set a calculation using conditional logic to calculate a date on which the Autoresponder Email should be sent and pass the calculation to a second Date field. 

    1548266652condition1 Screenshot 21

    How to Insert Text or Calculation into a Field Using Conditional Logic

    Finally, select the second Date field inside of the Autoresponder Email settings.

    1548266760date Screenshot 32

    The Date fields can be hidden or set to read-only on your form. 

    Here is a demo form - https://form.jotform.com/90224878388975

    I would suggest you to clone it, change the calculation to send the Autoresponder Email after 1 day and test it. 

  • popschool
    Replied on January 24, 2019 at 3:01 PM

    Awesome lifehack! That will do the trick.
    Suggest to implement your explenation to the autoresponder page?!

  • Elton Support Team Lead
    Replied on January 24, 2019 at 5:04 PM

    Thanks. We will add it on the user guide too.

  • BJoanna
    Replied on January 25, 2019 at 10:02 AM