What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I fix the broken link? Or, have I gone over some amount so that the form won't pull up for people?

    Asked by patgarrett789 on January 29, 2013 at 09:50 AM

    We are using the jotform for all of our admissions to our Montessori Charter School. The deadline is Feb. 15. It stopped working two days ago and I can't figure out how to remedy it. Help please.

     

    Page URL:
    http://www.citygardenschool.org/rsvp/admissions

    Screenshot
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    JotForm Support

    Answered by jonathan on January 29, 2013 at 12:01 PM

    Hi,

    When I click on the link in your website, the form open properly on my end.

     

     

    Please inform us if you are still having this issue.

    Thanks.

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    Answered by patgarrett789 on January 29, 2013 at 12:30 PM

    It's still not working for me and I've tried it from 5 different computers on two different systems.

    pg

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    JotForm Support

    Answered by EduardoMendez on January 29, 2013 at 01:04 PM

    Hi there, 

    Our apologies as we experieced a temporary issue with our serviers earlier today.

    I have cleared the cache on yuor forms on our end.

    Is this issue persisting?  I have cleared the cache on your forms and things should be back to normal.   Please let us know and thank you for your patience!

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    Answered by patgarrett789 on January 29, 2013 at 01:16 PM
    It's working! I also restarted my computer just in case. Thanks for the
    prompt attention. We love jotform and are depending on it daily. Much
    obliged.
    -Pat
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    Answered by moonzkie on January 29, 2013 at 02:01 PM

    Glad to hear that everything is working fine now. Thank you for such nice words and for using JotForm.