What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    why won't my form load? server not responding

    Asked by cindydangerjones on January 29, 2013 at 10:03 AM
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    JotForm Support

    Answered by Welvin on January 29, 2013 at 12:12 PM


    Apologize for the issue. We are actually having a problem with CloudFlare (our security layer provider) in some region especially jotform.us domain where you belong.

    To resolve it , please  clone your forms, and then embed cloned versions to your web pages. Cloned and new forms will be served from a different domain , so that they should not be affected by the issue.

    After cloning the form, please try changing the form domain from jotform.us to jotform.com in the form embed codes.

    Please let us know for results.