What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My jotfrom not displaying anymore on the website

    Asked by hey_arshi on January 29, 2013 at 10:07 AM

    It stopped working since yesterday....

    I even went back to re-embed the code....

     

    It is not displaying on my site...

    Page URL:
    http://www.edustic.com

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    JotForm Support

    Answered by Welvin on January 29, 2013 at 12:16 PM

    Hi,

    We apologize for the issue. Please try re-saving your form in our form builder, this might help. Please let us know results.

     

    Thanks

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    JotForm Support

    Answered by Welvin on January 29, 2013 at 12:17 PM

    Oppss! We are actually having a problem with CloudFlare (our security layer provider) in some region especially jotform.us domain and I can see that you are located on the same area.

    To resolve it , please  clone your forms, and then embed cloned versions to your web pages. Cloned and new forms will be served from a different domain , so that they should not be affected by the issue.

    Please let us know for results.

     

    Thanks

  • Profile Image

    Answered by soulotheory on January 29, 2013 at 12:36 PM

    I am having the same issues with my forms. Particularly the links. Please Help! e.g. jotform.­us/­form/­22156626740149 

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    JotForm Support

    Answered by EduardoMendez on January 29, 2013 at 12:56 PM

    I have cleared your cache on our side.  Is this issue still present?  

    We apologize.  Today , we have a temporary issue in our servers, Please clear your browser cache and try to reload the page. Let us know if any further help is needed