Conditions not working

  • dkiefer
    Asked on January 23, 2019 at 6:12 PM

    I have multiple conditions. One is for the entire form to create a password protected form (password is therapy). And then I also have multiple conditions within the form - these conditions are not working. My form is https://www.jotform.com/build/90216384214855

    Thanks!

  • Kevin Support Team Lead
    Replied on January 23, 2019 at 9:41 PM

    What happens is that there is a logical conflict on your conditions, more than one is affecting the same elements and triggering at the same time when you're showing the fields if the correct password is entered and upon selections made on other fields. 

    1548297556screenshot 01 Screenshot 10

    I would recommend you to do the following: 

    - Change the condition to show only the collapse sections and the page break element in the first page only, so you would be showing only the following elements: 

    NEW CLIENT INFORMATION

    Background Information

    General Information

    Next button on the first page. 

    This way you will leave the fields inside each section collapse free to be used with other conditions.