What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form does not display on the site, HELP!

    Asked by bgwomen on January 29, 2013 at 11:06 AM

    My form does not display on the site since yesterday. Instead it displays the following error:

    Google Chrome could not load the webpage because form.jotform.us took too long to respond. The website may be down, or you may be experiencing issues with your Internet connection.

    Any help will be appreciated. 

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    Answered by moonzkie on January 29, 2013 at 12:54 PM


    Sorry for the inconvenience this has caused. We are currently having with our security layer provider (CloudFlare) in .us domain, which is why we temporarily disabled it until the problem will be resolved.

    As a workaround, please change the embedded form code to .com instead of .us. You can also clone your form then use the clone's embed code to your web page.

    Thank you for your patience and understanding regarding this matter.