My form does not display on the site, HELP!

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    bgwomen
    Asked on January 29, 2013 at 11:06 AM

    My form does not display on the site since yesterday. Instead it displays the following error:

    Google Chrome could not load the webpage because form.jotform.us took too long to respond. The website may be down, or you may be experiencing issues with your Internet connection.

    Any help will be appreciated. 

  • Profile Image
    moonzkie
    Answered on January 29, 2013 at 12:54 PM

    Hi,

    Sorry for the inconvenience this has caused. We are currently having with our security layer provider (CloudFlare) in .us domain, which is why we temporarily disabled it until the problem will be resolved.

    As a workaround, please change the embedded form code to .com instead of .us. You can also clone your form then use the clone's embed code to your web page.

    Thank you for your patience and understanding regarding this matter.