Questions About HIPAA Compliant Forms

Hi,

When it comes to HIPAA compliant form builder, the FAQ states:

"The HIPAA form data is stored in our HIPAA compliant servers which are separated from the Internet using multiple levels of protection and firewalls, and the encrypted data is stored in encrypted databases."

Does that mean that the form data isn't email to an email address? If I create a HIPAA compliant form and someone fills it out, I would log into my Jotform account to see the info that was submitted through the form? If that is the case, would a notification email be sent letting me know a new form submission has been saved to my Jotform account?

Also, it looks like the Silver plan allows for 100 forms. If I have several different medical clients who all need HIPAA compliant forms, would I need to purchase an individual Silver account for each client or could a form be created for each client under one Silver account? No client should be able to see any info regarding any of the other clients.

Thanks,

Dallas

Sending unprotected data via email is violating HIPAA compliance, but it is possible: https://www.jotform.com/help/504-How-to-use-Notification-and-AutoResponder-emails-in-HIPAA-accounts

Regarding forms, you can create multiple forms under one account, but please be mindful about notifying your users (related to email notifications above) and viewing their data.

So I'm not sure how that could work.

Let us know if you have any further questions.

Thank you!