Email Notification: How many recipients you have for a free account?

  • rws330
    Asked on January 23, 2019 at 11:19 PM

    I ha three email response address set up I deleted one and now when I try to recreate an additional one I get an error : To use multiple notification emails, please upgrade your account.

    how many can you have for a free account?

  • BJoanna
    Replied on January 24, 2019 at 2:14 AM

    With the Free account, you can have only one Email Notification with 1 recipient email address.

    You had 3 recipient emails in your Notification because they were added before this limit was implemented (September 2017).

    You cannot remove one of those 3 to add a new one. You will be able to add a new recipient only if you delete all 3. 

    Paid accounts do not have this limitation.