What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is jotform preventing my page from loading?

    Asked by oncelost on January 29, 2013 at 11:40 AM

    My webpage is getting "hung up" when connecting to jotform. This prevents my page from loading for a long time, then once it loads, the form is not there. It was working fine last week. Help!


    The form should be in the bottom left corner of the page.

    Page URL:

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    JotForm Support

    Answered by EduardoMendez on January 29, 2013 at 12:59 PM

    Hi there, 

    I have cleared your cache on our side.  Is this issue still present?  

    We apologize.  Today we had a temporary issue in our servers, Please clear your browser cache and try to reload the page. Let us know if any further help is needed