Account Suspension

  • James Erikson
    Asked on January 24, 2019 at 5:43 AM

    For some reason my account got suspended. Why????

  • Mert Ceylan JotForm Developer
    Replied on January 24, 2019 at 6:49 AM

    I have looked into your account and it seems that in one of your registration forms you tried to collect your user's passwords. This violates our terms of use.

    Phishing: You agree that Company may terminate your JotForm Service immediately if a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, get social security numbers, show content with child pornography. Or if a form was made to steal user login credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately

    Fields above have been found suspicious of phishing. 

    1548330380Screen Shot 2019 01 24 at 14 Screenshot 10 

    I have removed these fields and reactivated your account.


    If you need any further help let us know.