JotForm Sheets: Incomplete Payments should be seen on JotForm Sheets

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    tina
    Asked on January 24, 2019 at 05:56 AM

    One of our customers would like to see the incomplete payments on JotForm Sheets. There is an option that allows the user to see incomplete payments in the old version of Submission page. However, in the JotForm Sheets, incomplete payments cannot be seen.

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    nelly
    Answered on May 27, 2019 at 07:13 AM

    UPDATE: Incomplete Payments option is available in the JotForm Sheets. 

    1. Click on the three dots in the Sheet and select Incomplete Payments.

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    2. Click on the See Details.

    1558941916Incomplete2.png

    3. If you want to complete this incomplete payment, click on the Complete button.

    1558941928Incomplete3.png

    4. If you are sure to want to complete this submission, click on the OK.

    1558941940Incomplete4.png

    5. If you want to delete the incomplete payment, click on the Delete button.

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    6. If you are sure to want to delete this incomplete payment, click on the Delete button.

    1558941963Incomplete6.png

    You can look at this guide for more details: https://www.jotform.com/help/564-How-to-View-Incomplete-Payments-in-JotForm-Sheets