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MissFashionGlobalPennsylvaniaAsked on January 24, 2019 at 9:25 AM
I have cancelled my account but I am still being charged monthly $39. Please help.
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David JotForm SupportReplied on January 24, 2019 at 11:44 AM
To ensure your subscription is fully cancelled, cancel it via the PayPal dashboard:
https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription
That will ensure it is cancelled immediately. I sent a request to refund your last payment. You should see a refund of $39.00 posted to your PayPal account within the next 7-10 business days.