I use Stripe for payments and need a link for a customer to update their payment information using a new card through Stripe.

  • ManikinAgency
    Asked on January 25, 2019 at 9:43 AM

    I use Stripe for payments and need a link for a customer to update their payment information using a new card through Stripe.  

    Stripe couldn't help me.

    Any help would be appreciated.  

  • David JotForm Support
    Replied on January 25, 2019 at 11:19 AM

    Once the initial submission is accepted through JotForm, all adjustments to payment information would need to be handled through Stripe.  There isn't a way to update payment information through JotForm.  If Stripe can't provide a way to update Stripe payment information, it might be necessary to cancel their current payment source and have them submit a new form with their new payment source.

  • ManikinAgency
    Replied on January 25, 2019 at 11:33 AM

    Thank you for your help David.