can't view submission data

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    caffola
    Asked on January 25, 2019 at 10:05 AM

    Hi 

    I have permission to view submission data on forms but it's loading a blank screen, can you suggest anything1548428710jotform.PNG?

  • Profile Image
    roneet
    Answered on January 25, 2019 at 11:55 AM

    Since the main account holder is not storing the data in the Europe Datacenter so it is not appearing on your side. I noticed that you have checked this option in your account settings. Please uncheck this option:

    15484352761.PNG

    Do let us know how it goes. Looking forward to your response.

    Thanks.