Why fillable PDF is not submitting?

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    upstateahec
    Asked on January 25, 2019 at 12:38 PM

    When I click submit on the fillable PDF form that I created nothing happens. I have it opened in Adobe Acrobat Pro DC. Can someone assist me with this? 

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    Nik_C
    Answered on January 25, 2019 at 02:58 PM

    Yes, that is correct, you have to open in Adobe reader so you can submit the form, otherwise, you will not be able since it's a PDF.

    Let us know if you have any further questions.

    Thank you!

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    upstateahec
    Answered on January 30, 2019 at 12:49 PM

    I have open in the Adobe platform but it still isn't sending. 

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    Nik_C
    Answered on January 30, 2019 at 02:06 PM

    Are you sure you opened in Adobe reader https://get.adobe.com/uk/reader/?

    I just tested and it worked fine, the PDF is submitting.

    Could you please test again?

    If the issue persists please share the Form URL so we can test.

    Thank you!