My form is cut off on the bottom

  • acresinfo
    Asked on January 25, 2019 at 1:30 PM

    Hi,

    I am using my Website Contact Form in my Squarespace site.

    When I first go to the above page the "Submit" button is missing. When I refresh is displays.

    I thought it may be getting cut off, but the space below the form is already more than needed, but I did edit the code of the form increasing the height (height:539px;) which I changed to 560. It did increase the width of the space below the form, which I did not like, but I still had the problem with the button missing until I refreshed.

    Please advise,

    Thanks.

    Jotform Thread 1712827 Screenshot
  • jonathan
    Replied on January 25, 2019 at 5:19 PM

    I checked on your website and I see how you meant about the extra height space below the form.

    1548454525zzz 2019 01 26 06 Screenshot 10


    I think it was due to the too much iframe height you have provided on the iframe embed code.

    What I suggest you do is to re-embed again the form using the default iframe embed code.

    1548454733zzz 2019 01 26 06 Screenshot 21


    Please do not modify the iframe height.

    Allow us to check the embedded form on your website with the default iframe embed. This way will be able to identify what could be causing the over height issue of the published form.

    Let us know once you have done this so we can check again.

    Thank you.