What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    [jotform.us] my jot for non disclosure wont open says invalid security certificate

    Asked by godbi on January 29, 2013 at 02:00 PM
    Page URL:

  • Profile Image
    JotForm Support

    Answered by Mike_T on January 29, 2013 at 02:39 PM

    We are very sorry for the inconveniences you are facing.

    The problem has been escalated to our Development Team, and we hope get it fixed in the nearest time.

    In the meantime, you may consider the following workarounds:

    1. Use regular non-ssl embed code.

    2. Clone your form, and use that cloned form instead. Cloned and new forms on premium accounts are server via 'jotformpro.com' domain, so they should not be affected by the issue.

    We will get back to you as soon as we have any updates.

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    Chief Technology Officer

    Answered by eee on January 30, 2013 at 08:06 AM


    Problem has been solved,

    Kindest Regards.