I have changed my email hosting and am not getting any forms forwarded

  • LilSpaBeautiesBooking
    Asked on January 26, 2019 at 6:21 AM

    Hi I have recently changed my emails hosting and had to recreate a new roundcube email account still using sam@lilspabeauties.co.uk

    I am not receiving any notifications now since the change. What can I do to make sure these come through to me please? 

  • roneet
    Replied on January 26, 2019 at 7:13 AM

    Please make sure that you have whitelisted the IP address and domains.

    https://www.jotform.com/help/145-Whitelisting-JotForm-IP-Addresses-and-Domains

    Thanks.