Error in Downloading Docx

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    Asked on January 29, 2013 at 02:43 PM

    one of our summisions we cannot download the attachment which is a docx tried from the portal inbox as well as from the link that is delivered in the email.


    This is the error that I get


    website declined to show this webpage



    This is only effecting this 1 file we are getting other Docx files just fine.

  • Profile Image
    Answered on January 29, 2013 at 03:09 PM

    Hi there, 

    Is this issue continuing?

    I have tested on a clone of your form and was not able to reproduce the issue.

    It may have had to do with a temporary server problem that we experienced earlier today.

    I have since cleared the cache of your forms on our side and things should be back to normal.

    We apologize for the inconvenience and please let us know if you need further assistance!