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  • Profile Image

    I don't receive submissions by email?

    Asked by Deenigeechteron on January 29, 2013 at 03:01 PM

    Hello

    My email wil not come in the mailbox i want. The provider says that its an php or smtp problem?

    Normal mail are going good and i have tried your anwers below on the FAQ's. It still not working.

    The mailadres were the submissionmails must be arrived are for both sites: info@jdmerchandise.com

    Can you help me?

    Thanks

    Page URL:
    http://www.voetbalclubshampoo.nl/Contact.htmlandhttp://www.jdmerchandi<br/>se.com/Contact.html

  • Profile Image

    Answered by jeanettebmz on January 29, 2013 at 05:00 PM

    The reason why you are not getting notifications is because you need to setup the sender email address as noreply@jotform.com

    Please check this guide to prevent further issues