My old forms are gone or not showing up in "My Forms".

  • Profile Image
    Stacey Herring
    Asked on January 27, 2019 at 02:53 PM

    I've used Jotform for some years now and had about 3 forms that I had saved and used throughout the years.  When not needed, I disable the forms.  I logged on today to enable one of the forms to use it and none of my created forms were showing under "My Forms". 

    Were they deleted?  If this is an error, can Jotform retrieve them?

    Thanks,

    SBHerring

  • Profile Image
    BDAVID
    Answered on January 27, 2019 at 05:20 PM

    Please try logging out and logging back in to your account username "sbherring", the forms are showing up:

    1548627608myforms.png

    If they don't show in your end, try clearing your browser's cache. Let us know if you need more help.