My old forms are gone or not showing up in "My Forms".

  • Stacey Herring
    Asked on January 27, 2019 at 2:53 PM

    I've used JotForm for some years now and had about 3 forms that I had saved and used throughout the years.  When not needed, I disable the forms.  I logged on today to enable one of the forms to use it and none of my created forms were showing under "My Forms". 

    Were they deleted?  If this is an error, can JotForm retrieve them?

    Thanks,

    SBHerring

  • David JotForm Support Manager
    Replied on January 27, 2019 at 5:20 PM

    Please try logging out and logging back in to your account username "sbherring", the forms are showing up:

    1548627608myforms Screenshot 10

    If they don't show in your end, try clearing your browser's cache. Let us know if you need more help.