I used your reset instructions, however the link you sent in the response email comes up "Not Valid Link"

HELP

I assume this is a followup from this thread - https://www.jotform.com/answers/1714136 

Are you still unable to log in? Please note that the password reset link will expire in 1 hour. Please request another password reset email and check your inbox right away. 

How to reset the password

Also please note that the password reset email will be sent to the email address of your account, not to the email address you used to report the issue.

If you are still not able to change your password and log in, please report the issue using the account email address (c*li_k***ti@iclo**.com) and we will provide you a password reset link.