Conditions question

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    Asked on January 29, 2013 at 04:48 PM

    Sure hope I can explain this to make sense. I have attached a screen shot of one of my conditions. If all fields are filled it sends an e-mail. Sounds simple. But I have ten versions of this condition setup, depending on how many "file names" are filled. Here is the issue. I (and my customer) will get in this screen shot example, three separate e-mails because three separate conditions were met, 1st File Name, 2nd File Name, 3rd File Name all were filled. The whole reason I am doing this is because I am trying to narrow down the form labels info (the ones that are left blank) from showing up in e-mails. This is an issue I see many people are having and waiting for JotForm to come up with a simple solution. Anyone have any idea how to straighten this out?

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    Answered on January 29, 2013 at 05:20 PM

    So if I am understanding you correctly you are basically limiting this with conditions to try to prevent emails showing up with empty submission labels and information?

    A suggestion would be just to remove the label from the email notification and leave the form field tag. and if the form tag is left empty, none of it will show up.

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    Answered on January 29, 2013 at 07:41 PM


    But that will look very confusing to my customers and any field that has a default choice still shows up. Its a very sloppy solution.

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    Answered on January 29, 2013 at 10:17 PM

    I am not quite sure if I understood your scenario correctly

    Can you please explain a little bit more ?   Let me tell you that you can establish multiple rules and multiple actions in a single conditional logic