What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problems loading form

    Asked by Funkyoucreative on January 29, 2013 at 05:02 PM

    I asked about this in the forum just yesterday, and I am still having problems.  I just sent this link: https://secure.jotform.us/Funkyoucreative/client_informtion to a client.  It does not work.  Can you please suggest the best work around for this problem.  I would like to ideally like to fix this the correct way, but if there is not a long term solution, please suggest the next best option. 

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    JotForm Support

    Answered by EduardoMendez on January 29, 2013 at 06:07 PM

    Hi there, 

    You can try this URL:


    We are experiencing a temporary issue with our servers and for that we apologize.

    Please let us know if that helps.

    Note:  Please describe what happens when you try to open the link in order tobetter trouble shoot.