Jotform Html Text field clickable link not working

  • OneVisionProjectServices
    Asked on January 29, 2019 at 2:34 AM

    Hi, Good Day to you,

    I'm working on a dynamic form with complex logic and kind of completed it but issue arises as when I take Url input from user and try to display it in the Html Text field of the form but it don't get that URL from field in its tag, instead shows something else and even  the outer display gets different. Here are images of what happening.

    Here is what I type in the input fields

    1548747110img link Screenshot 10 and this is what it shows in the Html text field:

    1548747151img result Screenshot 21

    And when I click on it goes to link like : https://www.jotform.com/OneVisionProjectServices/%3Cspan%20class= 

    Instead of going to https://www.wikipedia.org/ 

    Please tell me whats getting this wrong I need this form working as soon as possible.

    Here is my forms link: https://www.jotform.com/OneVisionProjectServices/contractor 

  • jherwin
    Replied on January 29, 2019 at 3:42 AM

    The clickable link you are referring to is in the email notification? I've done tests on my end and it works.

    Check out my demo form here: https://form.jotform.com/90281373272960. The link is in plain text when in the TEXT field. Can you please explain where and how to show those fields so that we can copy the method you use and see if the issue will also occur on our end

    Looking forward to your response.

  • OneVisionProjectServices
    Replied on January 29, 2019 at 4:30 AM

    Thanks Jherwin for replying but the link I'm referring to is not in email its in Its simple text field as in your form. I even tested your form and field is still not working. It shows the result as:

    1548754109link photo Screenshot 10

    And when I click on it it takes me to the link as;

    1548754173link Screenshot 21

    and shows as error.

    If you might suggest to clear my cache I even did that.

    Please give me some idea why is it so.  Why cant it work like simple clickable links?