How can I embed images in trigger mailers

  • Sideways10Up
    Asked on January 29, 2019 at 3:35 AM
  • Nik_C
    Replied on January 29, 2019 at 4:19 AM

    If I didn't misunderstand the question, you want to insert an image to the submission notifier.

    To do that, you can edit the Notifier and insert it directly:

    15487535212019 01 29 10 17 54 Screenshot 10

    If you had something else in mind, please advise.

    Thank you!

  • Sideways10Up
    Replied on February 4, 2019 at 9:11 AM

    We know how to add the in the image, however, it still references the image in the mail out and requires the user to download images before being displayed on screen.

  • Kevin Support Team Lead
    Replied on February 4, 2019 at 9:45 AM

    May you please provide us more details about what are you referring with " requires the user to download images before being displayed on screen."? 

    You may provide us more details about the messages and the issues you're facing with this, note that attached images via email replies will not reach this thread, but you can upload your images following this guide: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

    Also, note that you can add the image using the tool as shown by my colleague or you may edit the email source code to add the image, which would be basically the same the too does since you need the link to the image.

    Please provide us more details about how you want to add the image, we will be happy to help.

  • Sideways10Up
    Replied on February 4, 2019 at 9:58 AM

    I have created a form and have set up "trigger mails" to send send to people that have completed the from.

    The images in an emails can either arrive in an inbox embedded or still be referenced in other words the recipient needs to right click on the placeholder where the image needs to go and click on download image, this then downloads the image and seconds later displays where the placeholder frame is.

    currently I can only get the mails that I build in Jotform to be referenced in the body of the mail.

    How can I change this setting when creating the mails to arrive already in place (embedded) in the recipients inbox?

  • Kevin Support Team Lead
    Replied on February 4, 2019 at 10:13 AM

    Try with the workaround given on this guide: https://www.jotform.com/help/405-How-to-display-uploaded-image-in-the-form-emails-or-thank-you-message 

    I hope this helps.